YES Bank Recruitment 2018: YES Bank Has Invited Application Form For Vacancies Posts. Interested Aspirants who are desirous can apply on official website.
Further More Other details information like Education criteria, Selection process, Age Limit, How to Apply the posts, Needed Document about YES Bank
Recruitment Notification 2018 is Listed below…
YES Bank Recruitment 2018 For Branch Service Partner – (BRA0000YM)
Post Name : Branch Service Partner(BSP).
Job Location : India-Telangana-Hyderabad
Location Of Work :
Hyderabad Somajiguda Branch Ground Floor
Mayank Towers Survey no. 31 (Old). 31/2(New) Raj Bhavan
Road Somajiguda Hyderabad – 500082
Graduation or Post Graduate preferred
AMFI/NCFM/IRDA/JAIIB/CAIIB & such relevant certifications will be an added advantage.
Roles And Responsibilities :
1. Account Opening & Maintenance:
a) Run the processes for account opening, account maintenance &
account closure related formalities as per YBL process.
b) Handle customers’ enquiries and instructions, whilst ensuring
that the Bank’s delivery standards are met in achieving total customer
satisfaction. e.g. timely checking of account opening documentation, opening of accounts etc.
c) Ensure adherence to process & documentation standards (e.g.,forms/checklists, welcome calling, approvals, etc.)
d) Ensure pro-active & sustained liaison with NOC, Product, Sales RM, etc. where required.
e) Maintain strict vigilance on the quality of forms and documentation provided.
f) Ensure timely follow up with Sales RMs of all BUs for resolution of any outstanding deferrals.
2. Transactions Related:
a) Ensure proper scrutiny of all transactional documents submitted by the customer vis-à-vis branch checklist to ensure all that all necessary documents are submitted by the customer.
b) Address all transaction related enquiries i.e. pre, during & post transaction processing & escalations.
c) Ensure strong monitoring of all transactions.
3. Service & Quality:
a) Ensure that all people, process, data & systems in the branch are well attuned to deliver consistent & superior levels of service to all customers.
b) Ensure that adequate records & data pertaining to customer queries and complaints are maintained for achieving greater process efficiency.
c) Ensure daily / weekly monitoring & analyses of various data points & reports that have bearing on Customer Service & process adherence.
d) Coordinate with relationship managers and meet / interact with key clients on a periodic basis to stock take on service levels and customer satisfaction.
e) Ensuring collection of CSS forms on periodic basis and sent to NOC.
f) Implementation of 5S, ISO 9001:2000, Six Sigma standards & meet/exceed set quality parameters conforming to the standards.
4. Audit & Compliance:
a) Responsible to follow all process, policies as per guidelines & audit rating of the branch.
b) Ensure comprehensive compliance with all internal, regulatory and statutory requirements as relevant for various product and services from a branch perspective;
c) Attend to any audit findings and resolve them immediately as applicable
a) Maintain highest levels of discipline (punctuality, attendance, grooming standards etc) in the office
b) Ensure timely escalation of issues that is impacting business
and possible solutions to address the concerns
c) Manage Local Vendors /agency relationships to ensure smooth execution of transaction.
d) Responsible for Branch upkeep & maintenance and control over the cost.
e) Must be thorough with banking processes, regulations & guidelines across retail products.
f) Comply with bank policies and procedures to ensure safety and security of bank’s and customer’s assets
Organization : Banking Sector.
Shift: Day Shifts
Job Type: Full-time
How to Apply Posts :
All Interested & eligible candidates can apply online through the official website of YES Bank, www.yesbank.in As soon as Possible.
Apply Here: Click Here.
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Dear Job aspirants , before applying for above Branch Service Partner(BSP) Post, Kindly go through the recruitment notification to know the number of vacancies available and more details about the latest Recruitment Notification.
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